Holiday delivery information
Order in time for Christmas Cheer
With Christmas Eve fast approaching, there’s still time to ensure that something special from our collections finds its way under the tree. Place your order on or before the dates below, and we’ll do our utmost to ensure your gifts arrive in time for Christmas.
Orders within Finland, Ireland, Italy, Croatia, Norway, Romania, Slovakia, Hungary: December 12th*
Orders within Denmark: December 19th
Orders within the rest of Europe (Belgium, Estonia, France, Netherlands, Poland, Luxembourg, Switzerland, Slovenia, Sweden, Germany, Austria): December 15th
Orders within Bulgaria, Greece, and Portugal: December 11th
Orders outside Europe: December 15th*
*Please note: Handling time for customs clearance is not included.
These dates are provisional and may be affected by unforeseen circumstances. For larger or bulky items, we recommend ordering well in advance, as these items may have longer delivery times.
Extended Return Rights
At ferm LIVING, we believe Christmas should be a time of joy, not stress. That’s why we’re offering extended return rights on all products purchased through our webshop. Orders placed after November 1st can be returned until January 31, 2025, giving you extra peace of mind for your holiday shopping.
Warehouse and Office Closures
December 23rd to December 26th: our office and warehouse will be closed
December 30th to January 1st: our office and warehouse will be closed
Please note that due to high order volumes during this period, delivery times may be longer than usual. We will process and dispatch all orders as quickly as possible. We apologise for any inconvenience and thank you for your understanding.