Shipping

DELIVERY TIME AND FREIGHT COSTS

Due to the COVID-19 situation in Italy, Italian customs have paused all incoming post to the country. We are therefore currently unable to ship items to Italian addresses. If you are in Italy and would like to shop with us, you are welcome to place an order and we will ship your items as soon as the customs regulations change.

 

*These freight prices you see are indicative and not for specific products. The freight rates can vary according to the number of products and the volume of these in your basket. For the specific price for your order, please go to check out and select your delivery country. Xpress delivery are not subject to free delivery.

We process your order as quickly as possible. All orders are fulfilled at our warehouse in Denmark within 1-3 business days. All customers paying by credit card, will, however, be subject to validation controls and ferm LIVING reserves the right to delay an order if we consider further security control to be necessary. When your order is shipped, we will e-mail you the tracking number of the package.

Delivery in Denmark
Estimated delivery time: 1-2 business days
Purchase below 650 DKK: from 19 DKK*
Purchase above 650 DKK: Free delivery*

Delivery in Germany & Sweden
Estimated delivery time: 2-4 business days
Estimated Xpress delivery time: 1 business day
Purchase below 130 euro: from 9 €*
Purchase above 130 euro: Free delivery, unless otherwise specified*

Delivery in UK
Estimated delivery time: 3-5 business days
Estimated Xpress delivery time: 1 business day
Purchase below 130 euro: from 12 €*
Purchase above 130 euro: Free delivery, unless otherwise specified*

Delivery in EU (except Denmark)
Estimated delivery time: 3-7 business days
Estimated Xpress delivery time: 1-2 business days
Purchase below 130 euro: 15 €*
Purchase above 130 euro: Free delivery, unless otherwise specified*

PLEASE NOTE: The estimated delivery time are indicative. If you have a request for a specific country, you are welcome to contact our customer service on webshop@fermliving.com

USA and Canada
Estimated delivery time: 4-7 business days
Freight cost: from 69 euro*

Australia, New Zealand, Abu Dhabi, Dubai, Kuwait, Japan, Thailand, China, Singapore, Hong Kong, South Korea, Malaysia, India, Taiwan
Estimated delivery time: 5-9 business days
Freight cost: from 79 euro*

All other countries:
Estimated delivery: 5-9 business days
Freight cost: from 109 euro*

BULKY GOODS AND FURNITURE*
When ordering furniture or larger goods, they will be shipped with a special carrier straight to your home within the EU. You will be contacted directly regarding the time of delivery so you can make sure to be home at the address upon delivery. If you happen not to be home at the agreed time of delivery, your item might be returned to the warehouse. In that case, you need to contact us to arrange a re-delivery. The package will be delivered to the curb, and if this is not possible then as close to your house as possible (this service does not include removal of any packaging materials nor pallets). You are responsible for getting the delivery from the curb into your house.  

The exact freight costs for your purchase will be shown in the ordering process.

Typically, we ship the goods with GLS, DHL, DSV, PostNord, TNT, FEDEX and Schenker.
We do not deliver to PO boxes.

PLEASE NOTE: In case the delivery appears damaged, we ask you to receive with reservation. If the contents are damaged, please contact customer service at webshop@fermliving.com